24/7 Customer Service

Whatever part of the world you’re in, we can work with you. We may be involved in a very traditional craft, but we combine it with the latest technologies.

Our designers are equally as comfortable designing with you over the internet as they are over the phone or in person. Our ‘all in one’ website, project management and resources IT system is one of the most sophisticated in the jewellery world, allowing for seamless transitions from the moment you first click on our site to the minute you receive your bespoke engagement ring.

However, as cutting edge as our technology may be, the one thing we do know from experience is that it’s good to talk. You can utilise our Diamond Concierge service to arrange a phone call and seek consultation. This gives us an immediate connection with you, making it easier to match you with a designer and gain clues as to how we might be able to help.